CS graduate. MBA in Systems & Operations. Shell-vetted. I sit at the intersection where IT delivery meets business strategy — and I speak both languages fluently.
"Most organizations have great people and great technology — but the gap between them is where efficiency dies. I exist to close that gap."
The analyst who actually knows what happens inside the systems — not just the PowerPoints about them.
Selected for Shell's competitive AI & Green Technology program. Contributed to data-driven environmental solutions at one of the world's most complex energy organizations. Built an NLP-powered AI chatbot from scratch and led data modeling for sustainability initiatives.
Built a support assistant to classify IT ticket categories and guide first-level troubleshooting — reducing triage time on repetitive requests at Smart Infinitech.
Converted raw ERP transaction data into live KPI dashboards — replacing manual spreadsheet reporting with structured, repeatable visibility for operations teams.
Reusable scripts for recurring IT operations — log analysis, system health checks, and report generation. Deployed internally at Smart Infinitech to reduce manual overhead.
Unified infrastructure visibility across AWS and GCP — alert routing, service health tracking, and incident context for faster escalation and resolution.
Standardized ticket routing, SLA checkpoints, and assignment logic — eliminating manual triage delays and improving support discipline across the team.
Designed and deployed from scratch — custom domain, PWA manifest, ATS resume download, SEO metadata, AI chat assistant widget. Pure HTML/CSS/JS, no frameworks.
Surveyed 150 institutions on AI adoption in education. Identified key barriers and proposed structured AI integration and ethical implementation frameworks.
Built a scalable ML solution in VB.NET/C#/SQL Server for detecting opinion spam using machine learning and network analysis techniques.
Surveyed 150 institutions on AI adoption in education. Identified key barriers (training gaps, cost), proposed structured AI integration and ethical implementation frameworks.
Co-led restaurant startup simulation — built full business plan, MVP prototype, and go-to-market strategy. Conducted 100+ customer interviews, built financial model.
Most IT professionals can't articulate a business case. Most business analysts can't configure a system. I do both — because I've lived on both sides.
This is the intersection the UAE market is looking for.
I started as a developer, moved into infrastructure, stepped into operations leadership at a logistics company, then interned at Shell on AI and green technology. Each step wasn't a detour — it was building a rare, compound capability.
The MBA wasn't a pivot away from tech. It was the decision to take everything I knew technically and learn to deploy it in service of business outcomes. My MBA research surveyed 150 institutions on AI adoption — finding 78% utilization with significant untapped potential. My BSc final project built an ML model for opinion spam detection, improving accuracy by 25%.
Targeting Technology Analyst, IT Business Analyst, and Digital Transformation roles in the UAE or remote-first environments. I reply within 24 hours.
"Your personal brand is what people say about you when you're not in the room. Make sure they're saying something specific."